Notifications

Document360 can send notifications via email, Slack, Microsoft Teams, and other webhook platforms when a change or update is made to your project. The various places you can receive a notification are what we call Notification channels. Notificati...

What is Slack? Slack is an instant messaging app for teams that can create company-wide channels or message co-workers privately. You can use Slack as a web, desktop, or mobile application. Document360 Slack notifications With Document360, you...

What is a webhook? A webhook is a simple way to send data. In this case, you can send notifications from Document360 to the desired webhook. Document360 allows you to set up a custom connection to your services/applications with the webhook config...

What is Microsoft Teams? Microsoft Teams is an instant messaging app that allows users with Office 365 accounts to collaborate easily. With Document360, you can send the Knowledge base portal , Knowledge base assistant , and Knowledge base site...

You can track the events/activities in your Knowledge base portal , Knowledge base assistant , and Knowledge base site by configuring the SMTP (email) notification channel on Document360. What does SMTP mean? SMT...

Once one or more notification channels are set up, you can configure which Document360 events trigger notifications and the different channels that receive these notifications. Document360 events are segregated into eight segments: Documentat...

Document360 keeps a history of all notifications pushed to any configured channels so members can better track what notifications have sent or failed. You can view notification history in the Notifications History tab in the Notificatio...

By default, notification emails sent to the Document360 team accounts and readers are sent from support@document360.com However, you can configure the custom email domain on Document360, so the notification emails are sent from the configured ...