Categories and subcategories
  • 06 May 2022
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Categories and subcategories

  • Donker
    Licht
  • Pdf

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In Document360, categories and subcategories are used to organize and display groups of similar topic articles, acting as folders that contain groups of related content.

In this category, you can find answers to questions such as


Using categories and subcategories

You can create up to six levels of subcategories. The Add category option is disabled for subcategories after that.

8_Screenshot-Subcategory_six_levels_example

You can add articles to any category or subcategory.

Default categories

Every new project contains five categories. You can either rename the categories or create new categories, and delete the other categories.

Category/subcategory would not appear on the Knowledge base site in the following scenarios:

  • All articles are hidden or not published (at least once)
  • No articles inside category/subcategory

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