Getting started
Explore our extensive setup guides, support docs, FAQs, troubleshooting, and more.
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Manage content
Create and manage articles, categories, bulk operations, and other article-related settings.
Home page builder
Build and design your home page, manage styles, page themes, and custom CSS.
Manage files
Manage all your media files, documents, and other artifacts with the Document360 Drive.
Manage project
Manage your project’s workspaces, languages, controls, and all other project-related settings.
Knowledge base design
Manage your knowledge base site elements, navigations, custom pages, and CSS snippets.
Manage access
Manage your knowledge base site’s visibility settings for team accounts and readers.
Integrations
Configure third-party applications, services, and widgets on your knowledge base.
Knowledge base widget
Configure and style an in-app assistant to quickly access your knowledge base content.
Extensions
Configure your Document360 knowledge base on other third-party platforms.
Analytics
View and manage your knowledge base analytics, broken links, and ticket deflector.
Users and security
Manage team accounts, readers, groups, single sign-on, and site/portal access scopes.
Content tools
Design your workflow, manage reusable content, feedback, and import/export.
FAQ
Search and get answers to some of the frequently asked questions about Document360.
Customization
Customize your knowledge base design and functionality to suit your needs.
Glossary
Manage a library of frequently used terms and reuse the glossary in your articles.
How-to videos
Check out our video tutorials to understand and effectively utilize each feature in Document360.
How to create and manage your articles in knowledge base software?
Easy way to create your documentation with Markdown editor
