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Implement JWT in your application

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After completing the JWT configuration in Document360, your application needs a backend route to handle the final step of the login flow.

This route:

  • Validates that the user is already authenticated in your application
  • Sends a secure request to Document360's Code generation URL
  • Retrieves a one-time authorization code
  • Redirects the user to the knowledge base site with that code

NOTE

Readers do not require a separate Document360 account. Authentication is handled entirely through your application. An account in your application is sufficient for a reader to access the knowledge base.


Code samples

The examples below show how to implement the backend authentication route in C#, Node.js, and Java.

C#

/// <summary>
/// Example endpoint to authenticate a user and retrieve a token from the identity server,
/// and redirect the user to the Knowledge Base (KB) using the token code.
/// </summary>
/// <param name="clientId">Client ID issued for your application</param>
/// <param name="clientSecret">Client secret associated with the client ID</param>
/// <returns>Redirects to the KB with the issued code</returns>
[HttpGet]
[Route("authenticate")]
public async Task<IActionResult> AuthenticateAsync(string clientId, string clientSecret)
{
    if (!HttpContext.User.Identity.IsAuthenticated)
    {
        // user is not authenticated, redirect to an error or login page
        return Unauthorized(new { message = "User not authenticated" });
    }

    // Ensure you have the correct client ID and secret from your Document360 JWT configuration
    var authToken = Encoding.ASCII.GetBytes($"{clientId}:{clientSecret}");

    // Create an HttpClient instance
    using var httpClient = new HttpClient();

    // Set the Authorization header with Basic authentication
    httpClient.DefaultRequestHeaders.Authorization = new AuthenticationHeaderValue("Basic", Convert.ToBase64String(authToken));

    // Prepare the payload with user information
    var payload = new
    {
        username = User.Identity.Name,
        firstName = "FirstName", // Replace or customize as needed
        lastName = "LastName",
        emailId = "user@example.com", // Replace with actual user email
        readerGroupIds = new List<string> { "group1", "group2" }, // Replace with actual reader group IDs if needed (Optional)
        tokenValidity = 3600 // Token validity in seconds (Optional, default is 5 minutes)
    };

    var payloadContent = new StringContent(JsonConvert.SerializeObject(payload), Encoding.UTF8, "application/json");

    // Identity server token endpoint - replace with your actual URL
    string identityServerUrl = "codeGeneration endpoint, you can find that in JWT config portal";
    // KB login URL to redirect after successful token issuance
    string kbLoginUrl = "https://{your subdomain}.document360.io";

    var response = await httpClient.PostAsync(identityServerUrl, payloadContent);

    if (response.IsSuccessStatusCode)
    {
        var content = await response.Content.ReadAsStringAsync();
        var tokenJson = JObject.Parse(content);
        // Extract the code from the response
        var tokenCode = (string)tokenJson.SelectToken("code");

        // Construct the KB login URL with code query parameter
        string finalRedirectUrl = $"{kbLoginUrl}?code={tokenCode}";

        return Redirect(finalRedirectUrl);
    }
    else
    {
        // Handle error response from the identity server
        var error = await response.Content.ReadAsStringAsync();
        return StatusCode((int)response.StatusCode, new { error = "Token request failed", details = error });
    }
}

Node.js

const express = require('express');
const https = require('https');
const axios = require('axios');
const app = express();

app.use(express.json());

const clientId = 'your-client-id';
const clientSecret = 'your-client-secret';
const codeGenerationUrl = 'https://identity.document360.net/jwt/generateCode';
const kbLoginUrl = 'https://your-subdomain.document360.net/jwt/authorize';

app.get('/authenticate', async (req, res) => {
  try {
    const isAuthenticated = true; // Replace with your actual auth logic

    if (!isAuthenticated) {
      return res.status(401).json({ message: 'User not authenticated' });
    }

    const authHeader = Buffer.from(`${clientId}:${clientSecret}`).toString('base64');

    const payload = {
      username: 'john.doe',
      firstName: 'John',
      lastName: 'Doe',
      emailId: 'john.doe@example.com',
      readerGroupIds: ['group1', 'group2'],
      tokenValidity: 3600
    };

    const response = await axios.post(
      codeGenerationUrl,
      payload,
      {
        headers: {
          'Authorization': `Basic ${authHeader}`,
          'Content-Type': 'application/json',
          'Accept': 'application/json'
        },
        httpsAgent: new https.Agent({ maxVersion: 'TLSv1.2' })
      }
    );

    const tokenCode = response.data?.code;

    if (!tokenCode) {
      return res.status(500).json({ message: 'No code received from Document360' });
    }

    console.log("Redirecting to:", `${kbLoginUrl}?code=${tokenCode}`);
    return res.redirect(`${kbLoginUrl}?code=${tokenCode}`);

  } catch (error) {
    return res.status(500).json({
      message: 'JWT SSO failed',
      details: error.response?.data || error.message
    });
  }
});

Java

import org.springframework.http.*;
import org.springframework.web.bind.annotation.*;
import org.springframework.web.client.RestTemplate;
import org.springframework.web.util.UriComponentsBuilder;

import java.nio.charset.StandardCharsets;
import java.util.*;

@RestController
public class JwtSsoController {

    private final String clientId = "your-client-id";
    private final String clientSecret = "your-client-secret";
    private final String codeGenerationUrl = "https://identity.document360.io/api/jwt/generate-code";
    private final String kbLoginUrl = "https://your-subdomain.document360.io/jwt/authorize";

    @GetMapping("/authenticate")
    public ResponseEntity<?> authenticate() {
        // Example: Check if user is authenticated in your system
        boolean isAuthenticated = true; // Replace with actual logic
        if (!isAuthenticated) {
            return ResponseEntity.status(HttpStatus.UNAUTHORIZED).body("User not authenticated");
        }

        // Create Basic Auth header
        String auth = clientId + ":" + clientSecret;
        String encodedAuth = Base64.getEncoder().encodeToString(auth.getBytes(StandardCharsets.UTF_8));
        HttpHeaders headers = new HttpHeaders();
        headers.setContentType(MediaType.APPLICATION_JSON);
        headers.set("Authorization", "Basic " + encodedAuth);
        headers.setAccept(Collections.singletonList(MediaType.APPLICATION_JSON));

        // Construct payload
        Map<String, Object> payload = new HashMap<>();
        payload.put("username", "john.doe");
        payload.put("firstName", "John");
        payload.put("lastName", "Doe");
        payload.put("emailId", "john.doe@example.com");
        payload.put("readerGroupIds", Arrays.asList("group1", "group2"));
        payload.put("tokenValidity", 3600);

        HttpEntity<Map<String, Object>> request = new HttpEntity<>(payload, headers);
        RestTemplate restTemplate = new RestTemplate();

        try {
            ResponseEntity<Map> response = restTemplate.postForEntity(codeGenerationUrl, request, Map.class);

            if (response.getStatusCode() == HttpStatus.OK && response.getBody() != null) {
                String tokenCode = (String) response.getBody().get("code");

                if (tokenCode == null || tokenCode.isEmpty()) {
                    return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR)
                            .body("No code returned from Document360");
                }

                // Redirect to the KB site with code
                String redirectUrl = UriComponentsBuilder.fromHttpUrl(kbLoginUrl)
                        .queryParam("code", tokenCode)
                        .toUriString();

                HttpHeaders redirectHeaders = new HttpHeaders();
                redirectHeaders.setLocation(java.net.URI.create(redirectUrl));
                return new ResponseEntity<>(redirectHeaders, HttpStatus.FOUND);

            } else {
                return ResponseEntity.status(HttpStatus.BAD_GATEWAY)
                        .body("Failed to get code from Document360: " + response.getStatusCode());
            }

        } catch (Exception ex) {
            return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR)
                    .body("JWT SSO error: " + ex.getMessage());
        }
    }
}

Developer checklist

Before going live, verify the following:

  • Register the Login URL, Callback URL, and Code generation URL in your JWT settings.
  • Store the Client Secret securely. It is displayed only once at the time of creation.
  • Implement backend logic to call the Code generation URL using HTTP Basic Auth.
  • Sign the JWT in your backend using your client secret. Never expose signing logic on the client side.
  • Enforce HTTPS on all endpoints involved in the authentication flow.
  • Test session behavior, token expiry, and automatic session renewal before going live.
  • Monitor backend logs for 401 errors, which typically indicate expired authorization codes or token mismatches.

Redirecting to a specific page after login

By default, after logging in, readers are redirected to the Home page of your knowledge base.

  • If your Home page is unpublished, readers are redirected to the /docs page.
  • To redirect readers to a different page in your knowledge base, configure the redirection using the following URL pattern.

URL pattern

https://<Knowledge base URL>/jwt/authorize?code=<code>&redirectUrl=<redirect path>

Parameters

  • <Knowledge base URL>: the main URL of your knowledge base site.
  • <code>: the code generated by the Document360 code generation endpoint.
  • <redirect path>: the URL where you want readers to land after login.

Example

https://example.document360.io/jwt/authorize?code=FOTaS_SW6dLGytQXvrG_rRFGhyPvrDDrgxJAZzYvJcY&redirectUrl=/docs/5-basic-things-to-get-started

NOTE

Document360 will send the Redirection URL as redirectPath to the login endpoint. When the login endpoint redirects back to the knowledge base with the authentication code, it should return the Redirection URL as a redirectUrl parameter.

In KB Site 2.0, redirection is handled using cookies instead of the redirectUrl parameter. If your JWT implementation is based on query string redirection using the redirectUrl parameter, the cookie-based approach does not support this parameter. You may need to update your implementation or contact support for further clarification.