Screen capturing from the Editor

Document360's screen capture feature lets you capture screens directly from the Advanced WYSIWYG Editor - without switching tools. You can capture an entire tab or a specific window, and all captures are automatically saved to Drive for reuse across articles.

Before you begin

The screen capture feature requires the Document360 browser extension, supported only in Chrome. The extension only needs to be installed once.

Screen capturing from the Editor

To capture a screen from Editor, follow these steps:

1. Use the slash command /Screen capture and hit Enter.

2. Click Install to install the Document360 extension.

   This action redirects you to the Chrome web store or the appropriate browser store page.

3. Once installed, return to the Knowledge base portal.

4. Select the desired screen to capture:

   • Chrome tab: Captures only the selected Chrome tab.

   • Window: Captures only the selected window.

5. Click Share to proceed.

If a Chrome tab is selected:

6. The selected Chrome tab will display a message: "Sharing this tab to portal.document360.io."

7. Click Stop sharing to cancel the capturing process.

8. A floating panel appears with the following options to capture the selected screen:

   • Visible tab area: Captures the entire tab.

   • Selected area: Captures a specific area of the tab.

9. You can extend the selection if needed. Once finalized, click Capture.

10. Use the Drag and drop () icon to move this floating panel based on your preference.

If a Window is selected:

12. The selected window is captured automatically.

13. After capturing, you are redirected to the Knowledge base portal.

    The captured image appears in a panel with advanced image editing tools such as Resize, crop, Flip, Rotate, Draw, Shape, Icon, Text, Filter, etc.,

    NOTE

    For more information, read the article on Image formatting in the Advanced WYSIWYG editor.

14. After customizing the image, click Insert to add it to the article.

15. Click Cancel to discard the capture.

NOTE

• The maximum image size for screen capture is 150 MB.

• Captured images are saved in PNG format, named automatically using the prefix image_ followed by the capture timestamp — for example, image_20250104153021.png.

• All captured images are automatically uploaded to Document360 Drive, stored in the default Images folder, and include metadata such as captions and alt text (if provided). These images can be reused in future articles.