Document360 11.7.1 is now live, bringing updates to localization variables. This release introduces new localization support for widgets, chatbot, and interactive decision trees, as well as updates to improve how search results are displayed in the All tab of the Knowledge base site. Minor updates and performance refinements are included across both the knowledge base portal and site.
Features/Enhancements
Localization support for widgets and Interactive decision trees
Category: Localization | Enhancement
You can now manage localization for the text used in widgets and Interactive decision trees. This enhancement allows you to translate system content across all languages. You can also preview the translated system content and define the default language in case localization variables are not provided for any fields.
For more information, read the article on Localization variables.
Improved search relevance for your readers
Category: Search | Enhancement
We’ve updated how results appear in the All tab of the Knowledge base search. This tab now displays results based on overall relevance across articles, categories, and API documentation. The most relevant results are listed at the top, followed by less relevant results. The results are sorted by relevance in each individual tab as well.
To support this relevance-based ordering across different result types, the result count has been removed from the All tab. This update helps your readers find the most useful content more efficiently.
NOTE
Minor security updates, bug fixes, and performance improvements have also been implemented across the Knowledge base portal and Knowledge base site.
For your information (FYI)
KB Site 1.0 support ends in December 2025. Upgrade to KB Site 2.0 to access new features, enhanced security, and full compliance with WCAG 2.1 AA. Our team will take care of the entire migration for you, requiring no effort on your part.