Value proposition of Document360 Sandbox project
Reduced risk
Embrace experimentation with zero customer impact. Validate enhancements like navigation menus or search algorithms in the sandbox before unveiling them to customers. Ensure a flawless experience, resolving any hitches before production.
Increased efficiency
By enabling pre-launch validation, the Sandbox Project streamlines implementing changes, ensuring smoother transitions to the live environment.
Testing and feature explorations
As a Document360 user, delve into the Sandbox Project – a dynamic testing platform. Seamlessly explore new features, configurations, and integrations free from live project impact.
Training through isolation
The Sandbox Project isn't just for testing; it's a training haven. Nurture learning in a secure environment. Equip newcomers to master Document360 before venturing into the live arena.
Frequently Asked Questions (FAQ)
1. What is the Sandbox project in Document360?
The Sandbox project is a robust testing platform available to Document360 customers. It enables experimentation with new features, configurations, and integrations without affecting the live project.
2. How does the Sandbox project improve knowledge base management?
By offering a controlled environment, the Sandbox project lets you assess and refine new features before implementing them in the live knowledge base. This enhances content quality and customer support.
3. Can I test new configurations without disrupting the live project?
Yes. The Sandbox project allows you to evaluate different configurations, such as templates, integrations, and scripts, without impacting your primary knowledge base.
4. How does the Sandbox project prevent customer impact during testing?
Before introducing them to customers, you can verify changes like navigation menus and search algorithms in the Sandbox project. This safeguards their experience and helps identify and address issues before launch.
5. What role does the Sandbox project play in training?
The Sandbox project is a safe learning environment for new employees and users. It enables training without risking any harm to the live production environment.
6. What are the key benefits of using the Sandbox project?
The benefits include enhanced knowledge base quality, minimized risk to live projects, and increased operational efficiency.
7. How much does a Sandbox project cost?
As of September 2023, a Sandbox project costs 50% of the primary plan price.
8. Where can I create a Sandbox project?
Log in to your Document360 account, and click the "Sandbox project" button at the top of the "My projects" page.