Why should I have sandbox project?

As a Document360 customer, you have access to a powerful testing platform called the sandbox project. In this project, you can test and experiment with new features, configurations, integrations, and more without impacting your live project. In this article,you can find the benefits of using the sandbox project in Document360, and how it can help you to improve your knowledge base and support your customers.

One of the main benefits of using the sandbox project in Document360 is that it allows you to test new features and configurations without impacting your live knowledge base. This is particularly useful when working on new features that are recently released, or when trying out different configurations to see which ones work best for your organization.

For example, you can test new templates, integrations, or custom scripts in the sandbox environment before rolling them out to your live knowledge base.

Another benefit of using the sandbox project in Document360 is that it allows you to test and validate new features and changes without impacting your customers. For example, you can test new navigation menus or search algorithms in the sandbox environment before making them available to your customers. This ensures that the changes will not negatively impact the customer experience, and that any issues can be identified and resolved before they are deployed to production.

The sandbox project in Document360 is also very useful for training and education purposes. It provides an isolated and safe environment where new employees, or other users can learn how to use the system without risking harm to the production environment.

For example, a new employee can learn how to use Document360 in a sandbox environment before working on the production environment.

Benefits

• Improved knowledge base quality
• Reduced risk
• Increased efficiency