Press CTRL+K to open search

As of 22 Nov 2025, the Markdown editor has been upgraded from v1.4.10 to v3.2.2. The toolbar, layout, icons, and editor structure remain unchanged.

How to hide AI actions in the More options menu

  • Published on Nov 6, 2026
  • 2 minute(s) read
Prev Next

The More options () menu on each article in your knowledge base site includes four AI actions: Copy page, View as Markdown, Open in ChatGPT, and Open in Claude. There is no setting to turn these actions off, but you can hide any of them with custom CSS.

NOTE

This is a project-level implementation. It affects all workspaces within the project.

When to use this

Use this customization when you want to:

  • Stop readers from sending your article content to external AI assistants such as ChatGPT or Claude.
  • Keep internal or partner-facing documentation from being opened in third-party tools.
  • Show a shorter More options menu with only the actions your readers need.

Before you begin

  • You need access to Settings () > Knowledge base site > Site customization > Custom CSS & JavaScript in the Knowledge base portal.
  • This is a project-level change that affects all workspaces within the project. It cannot be scoped to a single workspace.
  • Open in ChatGPT and Open in Claude appear only in public projects and in public content in mixed projects. Copy page and View as Markdown appear in all project types. For more information, see Knowledge base site overview.
  • Hiding these actions removes the buttons from the menu. It does not stop readers from selecting and copying article text.

How to hide AI actions in the More options menu

  1. Navigate to Settings () > Knowledge base site > Site customization > Custom CSS & JavaScript in the Knowledge base portal.
  2. In the CSS tab, paste the snippet for the actions you want to hide.

To hide individual actions, use one or more of these snippets:

/* Hide Copy page */
.article-actions-menu-ai-item:has(.fa-copy) { display: none !important; }

/* Hide View as Markdown */
.article-actions-menu-ai-item:has(.fa-markdown) { display: none !important; }

/* Hide Open in ChatGPT */
.dropdown-divider + .article-actions-menu-ai-item:has(svg) { display: none !important; }

/* Hide Open in Claude */
.article-actions-menu-ai-item:has(svg) + .article-actions-menu-ai-item:has(svg) { display: none !important; }

To hide all four actions and the dividers above them, use this snippet instead:

.article-actions-menu .article-actions-menu-ai-item,
.article-actions-menu .dropdown-divider:has(+ .article-actions-menu-ai-item) { display: none !important; }
  1. Click Save.

Outcome

Before

The More options menu shows Copy page, View as Markdown, Open in ChatGPT, and Open in Claude below the standard options such as Print.

After

The actions you hid no longer appear. If you used the snippet that hides all four, the menu shows only the standard options, such as Print.

Best practices

  • Hide only what you need. Copy page and View as Markdown help readers who use AI tools of their own choosing. Consider hiding only Open in ChatGPT and Open in Claude if your concern is third-party assistants.
  • Test as a reader. Open an article on your knowledge base site in a private browser window and open the More options menu to confirm the result. In private projects, Copy page and View as Markdown are visible only to logged-in readers.
  • Recheck after site updates. The snippets target the menu's current structure. If an action reappears after a Document360 release, review the snippet.
  • To revert, delete the snippet. Navigate back to the CSS tab in Custom CSS & JavaScript, remove the snippet, and click Save. The actions reappear immediately.
Related articles