Enable or disable reader self registration

Enabling reader self-registration in Document360 allows users to create their own reader accounts directly from your knowledge base site, without needing an invitation from a project team member. You can disable it at any time to stop new self-registrations.

NOTE
The Readers self-registration feature is available only if your Document360 project's Reader access is set to Private or Mixed.

When to enable or disable self-registration

Enable when:

• You want readers to create their own accounts without requiring manual invitations from your team.
• You are sharing your knowledge base URL publicly and want a frictionless onboarding path for new readers.

Disable when:

• You want to restrict access to only invited readers.
• You need to temporarily pause new self-registrations while reviewing your access controls.

Before you begin

• Your project's reader access must be set to Private or Mixed.
• You must have the Admin or Owner portal role, or a custom role with Manage user permission.

How to enable reader self-registration

1. Navigate to Settings () > Users and security in the left navigation bar of the knowledge base portal.
2. In the left navigation pane, navigate to Readers & groups > Readers.
3. Turn on the Enable reader self-registration toggle.
4. Under Content permission, select the default content access for self-registered readers:

How to disable reader self-registration

1. On the Reader self-registration page, turn off the Enable reader self-registration toggle.
2. Click Disable in the Disable reader self-registration panel.

If the Enable reader self-registration toggle is turned off, readers cannot register themselves.

Requirements

Best practices

• Set a default content permission before enabling self-registration so newly registered readers are automatically assigned the correct access level.
• Use Map reader group(s) rather than All content to limit what self-registered readers can see by default. You can always adjust individual reader access afterward.
• If you use domain restrictions, configure them before enabling self-registration to ensure only readers from approved domains can register. See Add a domain restriction.

FAQ