Adding a new tag
  • 17 Jan 2022
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Adding a new tag

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Team accounts can add tags to the Document360 project, universally used within the project for articles, category pages, and files. Previously Document360 had exclusive and separate tags for articles and Drive files.

Tag limit

Number of tags in a project

Team members can add unlimited tags in a single project. Only 20 tags would be visible in the Tag manager overview page along with the pagination at the bottom for an effortless viewing experience.

Tag character limit

The tag character limit with spaces is 30.


There are four methods with which you can add tags to your project's Tag library.

Method 1 – From the tag manager page

  1. To access the Tag manager page, go to Content tools → Tags
  2. You can find the Add a new tag field
  3. Type in the Tag name
  4. Press Return/Enter or click on the Add button
  5. The tag is added to the existing tag library
  6. Team members can associate the newly added tag in articles, category pages, and files

1_ScreenGIF_Tag library.gif


Method 2 – From documentation editor article settings

  1. At the top right of the documentation editor, open Article Settings, scroll down, and open the Tags dropdown
  2. Type in the new tag to add in the field
  3. Press Return/Enter or click on the Add tag below
  4. Your new tag is added to the tag library
  5. After adding the necessary tags, click on the Save button

2_ScreenGIF_Article.gif


Method 3 – From Drive file preview page

  1. Click on the Drive icon on the left menu and navigate through the folder to find your intended file
  2. Now, you can add tags by clicking on the file to view the preview and image details blade
    (or)
    Click on the ••• More option next to the file and select the Add tags option
  3. You can find the Tags field below
  4. Type in the new tag you would like to add in the field
  5. Press Return/Enter or click on the Add tag
  6. The new tag would be added to the tag library
  7. After adding the necessary tags, click on the Update button

3_ScreenGIF_Drive.gif


Method 4 – From 'All content' (Bulk operations) page

  1. Go to Content toolsBulk operations
  2. Select one or more articles from the Bulk operations overview page
  3. Click on the Add tags button
  4. In the Add tags field, type in the tag name
  5. Press Return/Enter or click on the Add tag
  6. The new tag is added to the tag library

4_ScreenGIF_Bulk operations.gif


Tag info

Tags can contain

• Upper and lowercase characters (Multi-language support)
• Numbers
• Spaces
• Selective special characters _ + - @ # % ^ & ! ()

Tag name cannot contain

• Special characters \ / : * ? " <> |


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