Making a knowledge base private
  • 04 May 2020
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Making a knowledge base private

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Document360 lets users make a knowledge base private. Private documentation is only accessible to users with reader accounts, and used most often for internal company documentation. When a knowledge base is set to private, users must sign in to view articles.

By default, all projects are public when first created.

Premium feature

Private knowledge bases are a premium feature and are available on Business, Enterprise, and Enterprise+ plans.


To make a knowledge base private

  1. Open Site Access (public/private) in Settings.
  2. Click Private.
  3. Click Yes in the confirmation modal.

Once set, accessing the URL for the knowledge base will result in a login screen.

private  doc  login screen (1)

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