Making a knowledge base private

Document360 lets users make a knowledge base private. Private documentation is only accessible to users with reader accounts, and used most often for internal company documentation. When a knowledge base is set to private, users must sign in to view articles.

By default, all projects are public when first created.

To make a knowledge base private

1. Open Site Access (public/private) in Settings.
2. Click Private.
3. Click Yes in the confirmation modal.

Once set, accessing the URL for the knowledge base will result in a login screen.