Reviewer permissions

Once a user is assigned the Reviewer role, they will have access to the Documentation module and can interact with articles and categories based on their permissions. The Reviewer role is designed to enable feedback and workflow participation without granting the ability to edit content directly.

What reviewers can do

Reviewers can:

• View articles in Draft mode or the state determined by the workflow.
• Add comments to articles, including inline comments.
• Update the workflow status of an article.
• Set due dates and manage workflow assignments.
• Bulk update workflow statuses and manage assignments across multiple articles from the Tasks card on the Overview page.

NOTE

• When a workflow status is set to Read only, no users, including those with the Reviewer role, can add comments to an article.
• Reviewers can access the Overview page and view only the content relevant to their role and permissions.
• For more information, read the article on the Overview page.

What reviewers cannot do

• Edit or modify article content.
• Create, move, or delete articles or categories.
• Access any portal module other than Documentation.
• Modify content access settings or user permissions.

Portal role and content role behaviour

When Reviewer is set as the portal role, the content role is automatically set to Reviewer and cannot be changed through Manage content access at the category or article level. Users assigned this way will not appear in the Manage content access section.

If you need to assign category or article-level access through Manage content access, set the portal role to Admin, Owner, or Contributor, and then manually assign the Reviewer content role.

FAQ