If your Knowledge base is private or mixed access, reader are required to login with their credentials to view the content. You can customize this login page using the "Customize site" option available in Document360.

Accessing the Login page design settings


  1. From the Knowledge base portal, navigate to "Settings > Knowledge base site > Customize site"
  2. The page holds all the basic site design configurations
  3. From the "Customize site" page, click "Customize site" again
  4. Select "Login" listed under "Main pages" on the left
  5. A default Login page design is available for you to customize
  6. You can choose from the two options available
    • Basic style
    • Custom style
  7. If you choose "Basic style," you can customize just the default image
  8. If you choose "Custom style," you can add Custom HTML and CSS. You can turn on the "Preview" toggle on the right to switch between code view and rendered view
  9. Click on the "Save" icon to save all your recent changes
  10. Click on "Publish" to activate the changes made in the portal on the Knowledge base site