Documentation Index

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Managing reviewer accounts

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The Reviewer role in Document360 lets users review content without editing or making changes. This role is designed to streamline content review by granting specific permissions to Reviewers. The Reviewer role will only have access to the Documentation module, allowing access to view articles and categories, add comments to articles, and update the article's workflow status.


What you can do with reviewer accounts

Task What it does
Add a reviewer Create a single reviewer account or bulk import multiple reviewer accounts
Reviewer permissions and access Understand what reviewers can and cannot do in the portal
Edit or delete a reviewer Update reviewer account details or remove the account
Convert a reviewer to a reader Downgrade a reviewer account to a reader account
Purchase reviewer add-ons Buy additional reviewer accounts for your plan
Reviewing an article How reviewers start a review, add comments, and update workflow status

Before you begin

Only users with the Admin or Owner portal role can create, edit, or delete reviewer accounts.