Document360 now comes with a set of powerful AI multimedia features. With this, you can go beyond static text and create experiences that keeps your readers engaging through structured tutorials, screen capture, video recordings, or interactive demos.
Here’s what you can create with advanced content creation tools available in Document360
Step by step guide: A standalone feature that lets you create structured walkthroughs with hotspots and screen recordings. Perfect for tutorials, onboarding, and guiding users through complex tasks.
Screen capturing: Built into the Advanced WYSIWYG editor, this feature allows you to capture, edit, and insert screenshots directly into your articles without switching tools.
Video recording: Also, part of the Advanced WYSIWYG editor, this option lets you record your screen, edit the video, add generated voiceovers, and embed it seamlessly into your documentation.
Interactive demo: Available in the Advanced WYSIWYG editor, this feature enables you to create product simulations and guided walkthroughs where readers can click, hover, and explore.
The limitations of text-based documentation
Static text has its limits. When users navigate complex workflows or unfamiliar features, written instructions alone can lead to misinterpretation, drop-offs, and a surge in support requests.
Document360's advanced content creation tools bridge that gap. Your documentation can now show users exactly what to do, not just describe it. The result is content that's quicker to create, easier to follow, and more effective at driving self-service.
The end user advantage
Visual, interactive documentation boosts user engagement and understanding
Annotated screenshots and walkthroughs reduce time-to-learn
Interactive demos let users explore workflows before using the product
Multiple formats support different learning styles in one place
Reduces support requests and escalations
Improves self-service success and overall user experience
Where can you access these features?
The Step by step guide works as a standalone content type, just like articles and categories.
The Screen capturing, Video recording, and Interactive demo options are available only inside the Advanced WYSIWYG editor.
Together, these AI features empower your documentation with clarity, interactivity, and hands-on experiences, making it easier for your readers to learn and for your team to reduce support queries.