Plans supporting tags
| Professional | Business | Enterprise |
|---|---|---|
Tags in Document360 help you easily identify, filter, navigate, and group related articles, category pages, or files within your knowledge base.
What are tags?
A tag is a simple label made up of letters, numbers, words, or phrases that describe the content of an article, category page, or file.
For example, if an article covers software installation, you can apply the tag Installation. When readers see this tag next to the article, they’ll instantly know what to expect.
How tags improve your experience
Simplify team and reader navigation (via identification, filtering, and browsing)
Group similar articles or files for easier access
Improve keyword searches within your knowledge base
Boost visibility on third-party search engines by generating unique URLs for tags
NOTE
Try the AI Tag recommender to automatically generate and apply relevant tags to your content.
Best practices for using tags
Do’s | Don’ts |
|---|---|
Keep tags concise | Overuse tags on a single page |
Use broad category terms | Assign irrelevant or redundant tags |
Ensure tag consistency across your knowledge base | Make spelling or semantic errors in tag names |
Explore a detailed look into the Tags - Best practice article for a better understanding.
FAQs
Can I assign multiple tags to a single article or file?
Yes, you can assign various tags to a single article, category page, or file. This capability enables you to capture the multiple aspects and topics covered within the content.
What's the advantage of using tags for grouping content?
Using tags for grouping allows you to create thematic collections of content. For instance, you can group articles from different categories related to a common theme under a specific tag, making it easier for users to explore comprehensive information.
Do tags have any impact on search functionality?
Yes, tags enhance search functionality. When users search for specific topics, content with relevant tags will be more accurately identified and presented in search results, helping users find pertinent information faster.
Can I search for content using tags?
Yes, you can use tags to refine your search results. Document360 will display a list of content items tagged with that keyword or label when you search for a specific tag.
Is there a limit to the number of tags I can assign to an item?
There's no strict limit, but Document360 recommends using a reasonable number of tags to maintain clarity. Assign tags that accurately represent the main themes or topics of the content.
Is there a limit to the number of tags I can add in a project?
Yes, you can add up to 1000 tags in a single Document360 project.
Can I bulk-import tags into my Document360 project?
No, with the current implementation, you cannot bulk-import tag.