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    System and browser requirements
    • 05 Apr 2023
    • 2 Minutes to read
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    Contents

    System and browser requirements

    • Updated on 05 Apr 2023
    • 2 Minutes to read
    • Contributors
    • Print
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    Article Summary

    Here are the system and browser requirements for the Document360 Knowledge base portal to work efficiently on your computer device.

    Speed and efficiency

    You can access the Document360 Knowledge base portal and site on your device browser, even if you use earlier or less recent versions of the hardware and software mentioned below. But, advanced features in our platform might not work as fast and as efficiently.

    Operating System and Hardware

    Ensure your computers are installed with one of the following operating systems:

    #Operating system requirements
    1Windows 7.0 or higher
    2OSX Mavericks or higher
    3Linux
    4Android 5.0 or higher
    5iOS 12.0 or higher
    #Hardware requirements
    12 core CPU or higher
    24 GB RAM or higher

    Web browser requirements

    Document360 works well on the latest versions of these web browsers, as mentioned below.

    #Supported web browsersKnowledge base portalKnowledge base site
    1Google Chrome version 91.0.4472 or higherYesYes
    2Firefox version 79.0 or higherYesYes
    3Safari version 13.1.2 or higherYesYes
    4Microsoft Edge version 88 or higherYesYes
    5Internet Explorer version 11NoYes
    and more

    Browser features

    Depending on the browser of your choice, you must ensure the following browser attribute conditions are met.

    • JavaScript must be enabled

      • Limited access is provided when disabled

    • Cookies must be enabled

    • Session Storage must be enabled

    • Local Storage must be enabled

    • IndexedDB must be enabled

    • HTTPS - TLS v1.2 or higher

    Can I download the Document360 desktop application?

    Currently, Document360 Knowledge base portal is available only as a web application that can be accessed using web browsers on a computer device.

    However, the Knowledge base site can be accessed using a web browser optimized for mobile handheld devices.

    Support and feedback

    If you face any difficulty in working with Document360 using any of mentioned or missed requirements above, you can always write to us at support@document360.com

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