System and browser requirements
Here are the system and browser requirements for the Document360 Knowledge base portal to work efficiently on your computer device.
Speed and efficiency
You can access the Document360 Knowledge base portal and site on your device browser, even if you use earlier or less recent versions of the hardware and software mentioned below. But, advanced features in our platform might not work as fast and as efficiently.
Operating System and Hardware
Ensure your computers are installed with one of the following operating systems:
|#||Operating system requirements|
|1||Windows 7.0 or higher|
|2||OSX Mavericks or higher|
|4||Android 5.0 or higher|
|5||iOS 12.0 or higher|
|1||2 core CPU or higher|
|2||4 GB RAM or higher|
Web browser requirements
Document360 works well on the latest versions of these web browsers, as mentioned below.
|#||Supported web browsers||Knowledge base portal||Knowledge base site|
|1||Google Chrome version 91.0.4472 or higher||Yes||Yes|
|2||Firefox version 79.0 or higher||Yes||Yes|
|3||Safari version 13.1.2 or higher||Yes||Yes|
|4||Microsoft Edge version 88 or higher||Yes||Yes|
|5||Internet Explorer version 11||No||Yes|
Depending on the browser of your choice, you must ensure the following browser attribute conditions are met.
- Limited access is provided when disabled
Cookies must be enabled
Session Storage must be enabled
Local Storage must be enabled
IndexedDB must be enabled
HTTPS - TLS v1.2 or higher
Currently, Document360 Knowledge base portal is available only as a web application that can be accessed using web browsers on a computer device.
However, the Knowledge base site can be accessed using a web browser optimized for mobile handheld devices.
Support and feedback
If you face any difficulty in working with Document360 using any of mentioned or missed requirements above, you can always write to us at [email protected]