The Document360 team is thrilled to introduce Document360 v10.4.1. This point release note showcases the details of the new feature and the associated UI changes.
Features/Enhancements
Eddy AI search analytics
Category: Analytics | Feature
Monitor and visualize user queries in Document360 including successful and unsuccessful searches with our new feature, Eddy AI search analytics. This insight enables you to refine and optimize your knowledge base, enhancing user support and satisfaction.
For more information, read an extensive article on Eddy AI search analytics.
Ask Eddy AI API
Category: AI Features | Feature
The Ask Eddy AI API is now open for public. You can use this API to seamlessly integrate the Ask Eddy AI functionality into your own applications, customize it to suit your needs, and ensure scalability to accommodate multiple users and systems simultaneously. You can access it from the project version as one of the API endpoints.
For more information, read the article on Perform AI assistive search within project version.
Note
Minor security updates, bug fixes, and performance improvements can also be observed in the Knowledge base portal and Knowledge base site.