February 2019

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The release notes are our monthly update that highlights recent product developments.

Here is up-to-date on what’s new in Document360 in the month of Feb 2019


New features

Drive

The Drive interface allows users to predominantly organize, view, access, and manage all the files and folders in one place.

We are happy to announce that in this upcoming release, we have introduced the Drive interface in Document360 to systematically facilitate all kinds of file operations, such as create, upload, delete, etc.

Images

The ‘Images’ folder is a central location for all your image files and makes it easy to upload all images.

Once you create a project, the folders of prime importance, such as Settings, Landing page, and Documentation, will be created by default.

Note:The default folders could not be deleted.

You could easily perform file functions such as Image upload, view, or delete activities.

Upload an image

You could easily upload an image directly by choosing the image file from the Images folder. Alternatively, you could drag and drop an image file onto this folder.

Upload Files

You can upload Files in the Drive, and the file size limit depends on your chosen pricing plan and can be from 5GB to 100 GB.

Storage Size (based on license)

  • Standard: 5 GB

  • Business: 25 GB

  • Enterprise: 100 GB

Single file upload limit: 25 MB

Supported files formats

In Document360, we have included the ability to support various file formats in Drive, such as

  • Images

  • PDF

  • Word Documents

  • Presentation

  • Zip

  • Excel/CSV

File Picker

In File Picker, you could pick image files from the Drive and insert them onto the Knowledge base, Landing page, etc., but you are not allowed to delete Files or create Folders.

Note: It is mandatory to pick image files from the Drive and not from the local browser, which was permitted earlier in Document360.
(File picker supports the upload of Image files alone.)


Enhancements

Notification channel UI enhancements

In Document360, we have segregated the Notification events at the granular level.

We have revamped the event mapping layout, where the user could view the mapped channel adjacent to the respective event and remove the mapping without navigating to the Mapping panel.


Export as html

Now, you can easily export the knowledge base articles in HTML format in addition to the Markdown format.

Note: Import of knowledge base can be achieved in Markdown format alone