February brings a long-awaited feature that’s been requested from many of our customers…a button that inserts a randomized kitten image! Just kidding, we’ve added an easier way to link to other articles within articles. We’ve also added some improvements to analytics and tags.
New features
Internal links
Previously, if you wanted to add a link to another article in your knowledge base, you needed to physically copy that link from the knowledge base and paste it into your editor. Now, we’ve added the Type-to-Search feature on the “Insert Link” tool in the editor.
Other improvements
Autocomplete on tags - When adding tags to articles or in the Drive relevant tags that were previously will display in a dropdown.
Feedback Analytics - Feedback analytics now get their own tab instead of sharing space with performance analytics. All functionality is the same, they’ve just grown up and got their own rooms.