Document360 version 10.7.1 has been deployed, introducing enhancements to our knowledge management platform. This update focuses on search customization and content editing capabilities.
Features/Enhancements
Control article visibility in Ask Eddy AI search
Category: Eddy AI | Enhancement
You can now exclude specific articles from Ask Eddy AI searches. To access these new options, navigate to the article settings and look for the new Search visibility tab. Enabling this feature will restrict Ask Eddy AI from referencing this article in its responses, but this article can still be accessed from the category manager. For example - You might have both highly technical articles and simplified user guides on the same topic. You could exclude the technical ones from general Eddy AI searches to simplify the responses to user queries.
NOTE
The Exclude from Knowledge base search checkbox has been moved from the SEO tab to the new Search visibility tab.
For more information, read the article on excluding articles from search engines.
Enhancement to the paste functionality
Category: Editor | Enhancement
You can now choose to retain or clear formatting when pasting content from Microsoft Word, including lists, tables, indentations, and fonts. This enhancement saves you time and effort by ensuring consistency in the format and indentation, and automated list management.
NOTE
Minor security updates, bug fixes, and performance improvements have also been implemented across the Knowledge base portal and Knowledge base site.