0This month, we’ve been cooped up in our houses and, though none of us are sure if time is a thing any more, we’ve still made big changes to Document360. Stuff like a revamped payment process, personal analytics in My Profile, and a Slack integration.
New features
Payment Revamp
Our end-to-end payment flow is now much much better. The pricing page now includes a clear description of each feature and variable pricing for storage and page visits. One important update, we made “Private Readers” unlimited! Before we were charging an additional cost for extra private readers, so happy early birthday! (unless today is your birthday, then happy birthday!)
My Analytics
Curious about how your articles are performing? We’ve added user-specific analytics to the My Profile panel. My Profile analytics will provide you with more insight about your recent activities and analytics data like most viewed articles and when you last contributed.
Slack Integration
Slack workspaces allow you to organize communications by channels for group discussions and allows for private messages to share information, files, and more all in one place. With our handy app, you will be able to search through the knowledge base, link the articles and create articles to your current workspace without leaving Slack.
Enhancements
Multi-token option in Freshdesk: An extension to the Freshdesk integration feature supports integrating multiple knowledge base projects at the same time.
Codeblocks in WYSIWYG Editor: You requested, we answered: code blocks can now be added to articles using the WYSIWYG text editor. Use the “Insert Codeblock” tool to post syntax-highlighted code in more than 30 programming language formats.