We’re here with our roll-out for the summer of 2020. Your in-product article search experience is getting even easier with the Category breadcrumb in search. Another functionality that’s new with this month release is a new mechanism to handle access permission of files displayed on your user landing pages. That’s not all; we’ve made Microsoft Teams integration with Document360 as an external integration.
Apart from these new and enhanced features, we’ve also implemented a couple of improvements to the product including a minor performance update.
New features
Secured files
For private projects we have introduced a mechanism to make images and files only accessible to authorized team members and registered readers within a project. This is achieved by appending an authorization token with short duration validity for the files being uploaded on Knowledge base.
Microsoft Teams integration
Now users can integrate Microsoft Teams with Document360 seamlessly. This would enable users to search for and share articles from Document360 within Microsoft Teams platform. The integration is configurable in a matter of seconds by an authorization key.
Enhancements
Category breadcrumb in search
Earlier when users type in the search bar to find an article, the search relevant articles would be listed. The user wouldn’t know which category these articles fall under.
Now we’ve implemented the ‘Category breadcrumb in search’ for article search results across the board in portal as well as Knowledge base. This makes it easier for the user to identify the most relevant articles by seeing their base category.

Also, as an add-on enhancement, users can search for any article with the article’s slug.
Other improvements
Users can experience Document360 with a slightly enhanced performance.
These updates can be effectively observed with project creation and cache implementation; where the time taken has been considerably improved