Document360 is back with another monthly release this November 2023. Let's look at some enhancements and improvements to the Document360 Knowledge base.
Enhancements
1. API Documentation
API documentation is available as an option in the Backup & Restore section of your project
Recycle bin is now added for the API documentation project, where users can restore deleted categories and articles
Earlier, the "Try it" module was only when the server variable was defined "Globally" (Specified next to the "Info" object in the specification file). With the recent enhancement, the "Try it" module is available even if the server variable is mentioned at an endpoint level
2. Image formatting - Block editor
We have enhanced the image formatting functionality in the Block editor tool. You can now crop the image with ease using the crop option.
3. Custom domain mapping - TXT record no longer required
In the earlier implementation, when you map your custom domain to the Document360 project, CNAME and TXT records will be necessary. As an enhancement, any new domain mapping or editing of an existing mapping only requires CNAME.
Read our Custom domain mapping help article to know more.
4. Introduction of Premium support for Document360
All new Document360 customer can avail of Document360's premium support for their project at a nominal price. You can purchase this support addon from the Knowledge base portal's Billing section or by clicking on the promotional banners that appear within the product.
With this offering, you’ll enjoy priority access to expedited support service and response times, ensuring your issues are addressed promptly. Document360 will allocate a dedicated support expert to work closely with you to provide personalized guidance.
For more information on the Premium support, please go through the Document360's pricing page.
5. Other improvements
Minor security updates, bug fixes, and performance improvements can also be observed in the Knowledge base portal and site.