Document360 version 10.11.1 has been deployed, introducing enhancements to our knowledge management platform. Key highlights include the ability to retrieve information from external sources while using Ask Eddy AI and purchasing the Reviewer role as an add-on.
Features/Enhancements
Include external sources in Eddy AI search
Category: Knowledge base site | Enhancement
You can now index external sources like webpages and sitemaps, allowing Eddy AI to retrieve information beyond your knowledge base. This enhancement provides more comprehensive answers to your queries by including relevant information from multiple sources, improving the overall search experience.
For more information, read the article on Adding external sources for AI Assistive search.
Reviewer role purchase as add-on
Category: Reviewer | Enhancement
Teams can now purchase additional Reviewer roles directly through the Document360 portal, providing large teams the flexibility to scale review processes without upgrading to a higher plan. Additionally, when importing team accounts, Reviewer roles will be automatically recognized and assigned.
For more information, read the article on Managing Reviewer accounts.
Article URLs included in article CSV exports
Category: Knowledge base portal | Enhancement
Exporting articles as a CSV file now includes URLs from both the Knowledge base portal and site. This enhancement simplifies navigation by enabling direct access to articles and makes sharing links with your team easier than ever.
Other updates
The new Fit table to page width () option automatically resizes tables to fit the width of your window while keeping columns equal.
The language names in the language selection dropdown menu in the Knowledge base site and Knowledge base portal will now be available in their native scripts.
Page categories can now be accessed directly from the Document360 Chrome extension.
If you switch an article to the Advanced WYSIWYG editor, you cannot revert the editor type for that article. However, if you have the Project Settings - Update permission, you can set the default editor for future articles from Settings > Knowledge base portal > General > Editor. For more information, read the article on Editor choices in Document360.
NOTE
Minor security updates, bug fixes, and performance improvements have also been implemented across the Knowledge base portal and Knowledge base site.