Document360 version 10.8.2 has been deployed, introducing enhancements to our knowledge management platform. This update focuses on providing greater flexibility in personalizing Eddy AI. and improving search capabilities within the knowledge base portal
Features
Customize Eddy AI
Category: Eddy AI | Feature
You now have customization options available for Eddy AI to set the response tone and length to match your brand's voice and style. Choose from various tone options such as professional, friendly, or confident, and select your preferred response length. Enterprise customers have the additional ability to customize Eddy AI's name, allowing for seamless integration with your brand identity. These customizations will be reflected across all Eddy AI features, including assistive search and the AI content suite.
Access these new options in Settings > AI features > Customize Eddy AI to enhance your AI assistant experience.
For more information, read the article on Eddy AI customization.
Enhancements
Users in team account groups/reader groups will be arranged alphabetically based on their email IDs.
NOTE
Minor security updates, bug fixes, and performance improvements have also been implemented across the Knowledge base portal and Knowledge base site.